Many of us will eventually need Karcher power washer repair tips because Karcher is the #1 selling brand of consumer power washers. So, if you have one, and need repairs, I've written this page with you in mind!
Karcher provides different warranty's & repair instructions for their electric power washer versus gas power washers. So, let's begin with Karcher electric power washer repair first - then the gas units:
First, is your ELECTRIC Karcher power washer still under the manufacturers warranty?
Karcher provides a one year limited warranty, from the date of purchase, on their electric power washers if you purchased from an authorized retailer. Their warranty covers the pump, frame, electric motor and the casing of the pressure washer.
If you bought a refurbished, remanufactured or reconditioned electric unit from an authorized retailer, the warranty period is 30 days after the date of purchase.
I don't want to be a downer, but I should warn you that Karcher does not honor any warranty if you bought your unit on Ebay -- or another auction site. Karcher does not consider Ebay, or other auction sites, as authorized retailers. The auction seller may provide their own warranty, which you should get in writing, but Karcher will not provide any coverage. Most times, if you bought on any online auction, you'll have to pay for your Karcher power washer repair out of your own pocket.
Also, the attachments on your power washer, (spray gun, wand, nozzles, high pressure hose, etc), have a warranty of 90 days from the date of purchase, if you bought from an authorized retailer.
Now for gas units: is your GAS Karcher power washer still under warranty?
Gas power washers made by Karcher have the same warranty coverage's and exclusions as the electric pressure washers, listed above, except that the gas engine warranty is covered by the engine manufacturer. If need Karcher power washer repair on your gas engine, you need to contact the engine manufacturer directly.
Over the years, Karcher gas power washers have been outfitted with Honda, Briggs and Stratton, Kohler and Robin engines, but the majority I've seen have had Honda engines.
Ok, you're under warranty - now how do you get Karcher power washer repair?
You'll first want to find the silver label that's located on the back side of your washer. It looks like this:
The first red box contains your model number, the second red box contains your part number and the red box at the bottom contains your Karcher serial number.
Once you've located this info on your pressure washer, call Karcher at 800-537-4129 to talk to a customer care specialist.
Depending on your answers, the customer care specialist will do one of two things for your Karcher pressure washer repair request:
1. enroll you in the Rapid Exchange Program
2. directly you to one of their 1,300 authorized service centers in USA & Canada
The Karcher Rapid Exchange Program is a really great program that gives you a free and quick replacement of your electric power washer - without going to a service center for repairs. It really is a time-saving program. Unfortunately, the Rapid Exchange program is for electric pressure washers only. Not gas power washers.
If you have a gas powered Karcher pressure washer, you will be given the phone number of a local Karcher authorized repair center in your area.
If you have an electric or gas Karcher power washer repair issue, but your unit is out of warranty, you have two options:
1. take it to a local engine/pump service center - or call Karcher to find an authorized service center near you. In either case, make sure you get a free, firm quote before agreeing to any work. In some cases, especially with the less inexpensive electric power washers, you might be better off buying a new unit - rather than costly repairs.
2. If you're handy or mechanically inclined, you could try and troubleshoot the problem yourself - and there are many websites now offering pressure washer parts for the DIY'er.
Thinking about getting a new pressure washer? Before you buy, get my pro review of the best pressure washers on the market! My expert reviews will save you time & money. Just click on one of my photos, below, to get the information you need:
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